Important Please Read Carefully
Who We Are
We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act of UAE, as updated from time to time, and other applicable privacy laws.
If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:
Phone us on: +971 (0) 4 341 4409;
E-mail us at: firstname.lastname@example.org
When contacting us, please remember to quote your name and contact details along with any Ronai Account details or correspondence reference you may have.
We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.
The Personal Data We Collect About You
When you make purchases from Ronai.ae or browse this Website, we may collect the following personal data like Email, Telephone Numbers and Residential or Postal Addresses.
We may also collect some or all of the above personal data about you when you access and browse this Website or any third-party microsite (as described below), including when you sign up to receive our newsletters. We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.
How We May Store And Use Your InformationA. Ronai LLC (and third-party data processors acting on our behalf) may collect, store and process your personal data:
We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. When you place an order with us, we may offer to retain your payment card details for your convenience to save you having to re-enter these details on a future occasion. However, if you prefer that we do not maintain these details, you can go to ‘My Account’, click on ‘Edit or delete a credit card’ and delete any card information that we hold about you.
In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.
To make this Website available to you and to provide you with content which is tailored to your individual tastes;
To maintain any registered account that you hold with us; with your agreement, to contact you (including by SMS, push and e-mail) about promotional offers and products and services which we think may interest you;
For customer satisfaction and market research purposes;
To provide our goods and services to you and for associated purposes, including verifying your identity;
For research, analysis, testing, monitoring, risk management and administrative purposes; and for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).
We will not disclose, sell or rent your personal data to any third party, save for any disclosures of your personal data detailed in this policy.
In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. Furthermore, we reserve the right to disclose your personal data to third parties as part of any business or asset sale carried out. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.
MicrositesA. Ronai LLC may partner with certain trusted third parties to make available certain additional third-party products and services to you
Each of these third-party products and services can be accessed online through the relevant third party’s “microsite”. A microsite is a website that is owned and operated by a third party but which is Ronai-branded and can be accessed from links on the main Ronai.ae Website.
E-mail Newsletter Preferences And Text Alerts
We provide you with the ability to control whether or not to receive e-mail newsletters, or to change the types of e-mail newsletters you receive, through our newsletter preference center which is accessible by clicking here.A. Ronai LLC will only send you text alerts with your permission. You can opt out of receiving these text alerts at any time by texting STOP to certain number. Data may be supplied to third party processors to enable the service to be provided.
Personalised Banner Advertising
Targeted Updates And Marketing
If you have agreed that we can contact you for marketing purposes, we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual. We do this by monitoring the browsing and shopping habits of customers and providing them with information on products they have viewed and related products.
Who Sets The Cookies?
The cookies stored on your computer or other device when you access this website are set by A. Ronai LLC, our suppliers who partner with us to help deliver a high quality website and on-line shopping experience, and other third parties.
Some cookies are set by or on behalf of A. Ronai LLC and are necessary to enable customers to a make purchases on our website. Cookies may also be set by third parties who participate with us in affiliate marketing programs.
What Are Cookies Used For?
The main purposes for which cookies are used are:-
For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
To enable A. Ronai LLC to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.
To enable A. Ronai LLC meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
How Do I Disable Cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-
For Microsoft Internet Explorer:
Choose the menu “Tools” then “Internet Options”
Click on the “Privacy” tab
Select the setting the appropriate setting
For Mozilla Firefox:
Choose the menu “Tools” then “Options”
Click on the icon “Privacy”
Find the menu “Cookie” and select the relevant options
For Opera 6.0 and further:
Choose the menu "Files” and then “Preferences
What Happens If I Disable Cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.
We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key
However, please note that whilst we take appropriate technical and organizational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:
Keep your account passwords private. Remember, anybody who knows your password may access your account.
When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this by going to ‘My Account’ and clicking ‘Change name, email or password’,
Avoid using the same password for multiple online accounts.
We will never ask you to confirm any account or credit card details via email. If you receive an email asking you to do so, please ignore it and do not respond.
Third Party Sites
Updates To This Policy